Shipping policy

Last Updated: 22-6-2026

At Velyra, we aim to make every order experience simple, reliable, and seamless.

Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly extended.

Shipping Times
Estimated delivery times vary depending on destination and shipping method selected at checkout.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Fees
Shipping costs are calculated at checkout and displayed before completing your order.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Velyra is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.

Lost, Delayed, or Damaged Orders
If your order arrives damaged, is significantly delayed, or appears lost in transit, please contact us at velyralabs@gmail.com and we will work with you to find a solution.

Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may not be possible.

Questions
For shipping-related questions, contact us at:

Email: velyralabs@gmail.com
Phone: +961 76 477 329

Thank you for choosing Velyra.